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Refund/ Exchange Policy

If you don't like your purchase for whatever reason, we're here to help! We offer product replacement within 30 days of receiving your order. You can receive store credit, or a different product.

Please note the following exceptions to our return/exchange policy:

  • Discounted items are final and cannot be returned or exchanged

To initiate an exchange, please complete the following steps:

 

  1. Send us a message at Info@Oshunorganics.com, stating your email address and order ID
  2. State the products you wish to exchange from your order
  3. We'll respond with a prepaid shipping label. Print your prepaid shipping label.
  4. Send all items back to us using the label provided

Additional Information:

  • It may take up to 2 weeks to receive your replacement product, or store credit
  • Customer may be responsible for shipping fees of returned product
  • Packages that are lost of damages during shipment may be replaced at the discretion of Oshun Organics. We will do our best to provide exemplary customer service.
  • Please contact us at Info@Oshunorganics.com with any further questions.